Call for papers/Topics
Topics of interest for submission include any topics related to:
e-Business Models and Digital Strategy
E-business models, digital business transformation, platform-based business models, subscription models, freemium models, digital ecosystems, online value creation, digital entrepreneurship, virtual enterprises, business model innovation, digital competitive advantage, omnichannel strategy, data-driven business models, digital partnerships, outsourcing, crowdsourcing, sharing economy models and sustainable digital business strategies.
e-Commerce Platforms and Online Retail
B2C e-commerce, B2B e-commerce, C2C marketplaces, C2B platforms, D2C commerce, online retailing, marketplace management, cross-border e-commerce, mobile commerce, social commerce, live commerce, conversational commerce, digital storefront design, shopping cart systems, product catalogue management, online order processing, fulfilment systems, returns management and last-mile delivery.
Digital Marketing and Customer Engagement
Search engine marketing, search engine optimization, social media marketing, influencer marketing, content marketing, email marketing, affiliate marketing, programmatic advertising, mobile advertising, online branding, customer engagement, personalization, recommendation systems, customer journey management, customer relationship management, loyalty programmes, digital reputation management and online consumer behaviour.
Electronic Payments and Financial Technologies
Digital payment systems, electronic wallets, mobile payments, online banking, payment gateways, contactless payments, QR-code payments, real-time payments, digital currencies, central bank digital currencies, blockchain-based payments, fintech integration, buy-now-pay-later services, payment security, fraud detection, anti-money-laundering technologies and financial inclusion through digital platforms.
e-Commerce Security and Trust
Cybersecurity in e-commerce, identity management, authentication, authorization, encryption, digital certificates, public-key infrastructure, electronic signatures, payment-card security, fraud prevention, phishing detection, transaction monitoring, privacy protection, secure cloud commerce, consumer trust, reputation systems and cybersecurity risk management.
Consumer Behaviour and Online Experience
Online purchasing behaviour, digital customer experience, website usability, user-interface design, user-experience design, trust formation, perceived risk, price sensitivity, online reviews, electronic word-of-mouth, consumer loyalty, personalization, impulse buying, cart abandonment, customer satisfaction and behavioural analytics.
Artificial Intelligence in e-Business and e-Commerce
AI-powered recommendation systems, intelligent chatbots, virtual assistants, predictive analytics, demand forecasting, dynamic pricing, customer segmentation, automated marketing, sentiment analysis, generative AI in commerce, AI-assisted customer service, fraud detection, inventory optimization, intelligent search and ethical use of artificial intelligence.
Big Data and Business Analytics
Big-data analytics, business intelligence, customer analytics, web analytics, clickstream analysis, predictive modelling, sales forecasting, market-basket analysis, data visualization, real-time analytics, decision-support systems, customer lifetime value, churn prediction and evidence-based digital business decision-making.
Supply Chain and Logistics Digitalization
Digital supply chains, e-procurement, electronic data interchange, supplier relationship management, warehouse automation, inventory management, smart logistics, last-mile logistics, reverse logistics, RFID systems, Internet of Things in supply chains, blockchain traceability, demand forecasting and resilient supply-chain management.
Mobile and Social Commerce
Mobile shopping applications, mobile-first commerce, location-based services, social shopping, social-media marketplaces, influencer commerce, livestream shopping, in-app purchasing, mobile payment integration, personalized mobile advertising, social recommendations, community commerce and customer engagement through mobile platforms.
Cross-Border e-Commerce
International online marketplaces, global digital trade, customs procedures, international taxation, cross-border payments, currency conversion, logistics, localization, multilingual platforms, consumer protection across jurisdictions, digital trade agreements, international data flows and regulatory challenges in global e-commerce.
Digital Entrepreneurship and SMEs
Digital start-ups, technology entrepreneurship, e-commerce adoption by SMEs, digital capability development, platform entrepreneurship, online internationalization, digital business resilience, entrepreneurial ecosystems, access to digital finance, cloud services for SMEs, digital skills development and innovation management.
Electronic Government and Public Administration
E-government, digital government, online public services, government portals, digital public infrastructure, electronic records, digital identity, electronic signatures, online licensing, electronic tax systems, digital social-security services, electronic procurement and digital transformation of public institutions.
Government-to-Citizen Services
Online citizen portals, electronic identification, digital tax filing, online benefit applications, e-health administration, online education services, electronic voting, digital civil-registration services, online passport and visa services, digital complaints systems, citizen service centres and personalized public services.
Government-to-Business Services
Electronic business registration, digital licensing, electronic tax administration, customs digitalization, online permits, e-procurement, business information portals, regulatory reporting, electronic invoicing, digital compliance systems and one-stop government platforms for businesses.
Government-to-Government Integration
Inter-agency information sharing, government interoperability, shared digital infrastructure, integrated government databases, electronic document exchange, cloud government, data standards, coordinated public services, national information systems and cross-border digital public-service cooperation.
Digital Public Administration and Smart Governance
Smart governance, data-driven government, intelligent public administration, automated decision-making, AI in government, digital public-service delivery, performance management, open government, transparent administration, citizen-centric government and technology-enabled institutional reform.
Smart Cities and Digital Public Services
Smart transportation, intelligent traffic management, smart energy, smart waste management, digital utilities, public safety technologies, environmental monitoring, smart parking, digital citizen platforms, urban data analytics, IoT-enabled municipal services and sustainable smart-city governance.
Open Government and Open Data
Government transparency, open-data portals, freedom of information, public-sector data reuse, civic technology, citizen participation, participatory budgeting, collaborative governance, data journalism, government accountability and evidence-based public policymaking.
Digital Identity and Authentication
National digital identity systems, electronic ID cards, biometric identification, mobile identity, single sign-on, digital certificates, identity federation, authentication protocols, privacy-preserving identity, decentralized identity, identity verification and digital inclusion.
Public-Sector Cloud Computing
Government cloud platforms, cloud migration, shared digital services, software-as-a-service in government, cloud security, public-sector data centres, hybrid cloud systems, disaster recovery, scalable public services and cloud governance.
Blockchain in Commerce and Government
Blockchain-based transactions, smart contracts, supply-chain traceability, digital identity, land-registration systems, electronic voting, government records, public procurement, financial transactions, decentralized marketplaces, transparency and anti-corruption applications.
Internet of Things in Business and Administration
IoT-enabled retailing, smart warehouses, connected logistics, asset tracking, predictive maintenance, smart government infrastructure, environmental sensors, intelligent transportation, smart buildings, public safety systems and real-time operational monitoring.
Cybersecurity in Public Administration
Government cybersecurity, critical-infrastructure protection, cyber-risk assessment, incident response, ransomware protection, identity security, network protection, secure public databases, cybersecurity awareness, national cyber strategies and public-sector resilience.
Data Privacy and Protection
Personal-data protection, GDPR compliance, consumer privacy, government data protection, consent management, privacy-by-design, data minimization, cross-border data transfers, surveillance concerns, anonymization, data governance and ethical data use.
Legal and Regulatory Frameworks
Electronic transactions law, digital signature legislation, consumer protection, competition law, platform regulation, digital taxation, intellectual-property rights, cybersecurity legislation, privacy regulation, electronic contracting, dispute resolution and international digital-trade regulation.
Electronic Procurement
Government e-procurement platforms, online tendering, supplier registration, electronic bidding, contract management, procurement transparency, corruption prevention, supplier evaluation, digital invoicing, procurement analytics and public purchasing efficiency.
Digital Taxation and Revenue Administration
Electronic tax filing, e-invoicing, digital VAT systems, automated tax compliance, online payment of taxes, digital customs, tax-data analytics, platform taxation, taxation of digital services and technology-enabled revenue collection.
Artificial Intelligence in Public Administration
AI-supported policy analysis, predictive public services, intelligent chatbots, automated document processing, fraud detection, social-benefit administration, predictive policing debates, public-sector decision support, responsible AI, algorithmic accountability and explainable AI.
Digital Inclusion and Accessibility
Digital divide, internet accessibility, rural connectivity, digital literacy, affordability of digital services, accessibility for persons with disabilities, inclusive public platforms, multilingual digital services, elderly users, socioeconomic inequalities and universal access to digital government.
Citizen Participation and e-Democracy
Electronic participation, online public consultations, digital petitions, participatory budgeting, crowdsourced policymaking, civic engagement platforms, electronic voting, social-media participation, digital democracy and public trust in online political participation.
Digital Transformation of Public Institutions
Organizational change, digital leadership, public-sector innovation, technology adoption, employee digital skills, process re-engineering, change resistance, digital maturity assessment, agile government, institutional capacity and digital transformation strategies.
Sustainability and Green Digitalization
Green e-commerce, sustainable packaging, low-carbon logistics, energy-efficient data centres, electronic waste management, digital circular economy, green public procurement, smart energy management, carbon-footprint measurement and sustainable digital-government initiatives.
Ethics and Responsible Digitalization
Algorithmic bias, responsible AI, digital surveillance, consumer manipulation, dark patterns, digital inequality, ethical marketing, platform responsibility, transparency of automated decisions, responsible data use, digital rights and accountability.
Emerging Technologies and Future Trends
Metaverse commerce, augmented-reality shopping, virtual reality, digital twins, Web3, decentralized commerce, autonomous delivery systems, drones, robotics, quantum computing implications, 5G-enabled commerce, edge computing, intelligent government and future digital public services.
